If you are in network with Medicare, you can now order GI-MAP and use Medicare through Rupa! GI-MAP and all other stool tests by Diagnostic Solutions are completely covered ($0) by Medicare (A&B - the red, white and blue card). Youâll now be able to select this option from the âInsurance Optionâ drop-down when placing an order. (Note: right now, weâre only able to accept Medicare or Cash Pay for GI-MAP, unfortunately no other insurance options are available.)
We have a really exciting announcement to make! Weâre launching our first EHR partnership with OptiMantra. For tests ordered through Rupa, your patient results will automatically come into your OptiMantra account.
How the OptiMantra Ă Rupa integration works:
Connect Your Rupa & OptiMantra Accounts
What EHR do you use? Let us know here. Weâre working on adding more of these partnerships!
If youâve been using Rupa, you already know we send your patients emails with key updates: ship dates, instructions, when samples arrive at the lab, and more. But now weâre super-charging your patient's instructions. đ
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Now when you place an order for your patient, your patient will receive an email with a link to step-by-step instructions on what to do next.
This page gives your patient detailed instructions on:
See a âliveâ example of a Patient Instructions Page!
âď¸ Bonus: You will be able to access each of your patientâs custom instruction pages from the Order Events section in the Rupa portal!
Hereâs to more clarity, ease, and simplicity with lab testing for your patients! đ
Youâll now be able to download requisition forms for paid orders right from the Rupa portal for these labs: Alletess, Bostonheart, Diagnostic Solutions, Spectracell, DUTCH, US Biotek, Vibrant America, iGeneX, Quicksilver, Access Med Labs, Cyrex, ELISA-Act, and Precision Point.
Note that some of our partner labs donât offer digital requisition forms (Genova, GPL, Doctorâs Data, ZRT). If you need the req for these labs, please message our team!
Weâve heard from many of you that our lab test catalog is the easiest place to search, filter and select testing for your patients. Now, weâve taken that one step further - as of today, you can start orders right in the catalog! đ (Bonus Points: we also now show you shipping & turnaround times for each test right on the âmore detailsâ card!)
At Rupa, we started out offering drop-shipped kits for all labs. As of today, you can now use Rupa for your In-Office Kits from 6 of our labs - meaning you can hand a kit to a patient in person, and weâll still handle the payment, instructions, and follow-ups, specimen issues, and results! đ
As weâve grown, weâve worked to support many of you who are operating partially in-person, or will eventually be fully in-person again. Our goal at Rupa is to support you whether in-person or virtual, for the long-term!
We also know that some kits are better when handed over in person -- i.e. for drawing blood samples on the spot, getting timing right with hormone panels, etc. â
We now offer In-Office kits for:
Learn more about using In-Office Kits.
This has been a long desired feature to minimize the questions youâre getting from your patients! Many patients reach out to check on the status of their tests. Now, patients will get an email from Rupa when samples arrive at the lab. This email will also share the estimated turnaround time. Scheduling a follow-up is now one less item on your plate!
Note: we are only able to share sample information for labs that have this information available - some of our partner labs donât, unfortunately! :(
Patients sometimes have to hold off on completing a test - because of test preparation, timing, financial reasons, etc. They can now pause an order, and get automatically reminded by Rupa when itâs time to complete the test. If your patient decides to pause their order, we will let you know in the patientâs Order Events in your dashboard.
You can now search and add ICD-10 Diagnosis Codes to every patient order in seconds. This will help your patients create Superbills they can submit to their insurance for reimbursement. Itâll now also be easier to place Genova orders with insurance - with ICD codes right in the ordering portal to select!
We know this has been a practitioner favorite and highly requested lab for a while. Weâre so excited to now be partnering with Precision Point to bring you their suite of lab testing. Precision Point is known for Allergy, Sensitivity, and Intestinal Permeability testing. Learn about Precision Point's areas of expertise here.
While youâve always been able to order add-on tests with Rupa, we now make this easier than ever. When adding a test to your cart, youâll see the add-ons available right in the ordering panel. Youâll also be able to see add-ons when you click the i (info) on each lab test in the ordering page.