Live COVID-19 Laboratory Updates

Updated

Lab Company
Time Zone
Status
Details
Drop Shipping Time
ZRT
Beaverton, OR
PST
Partially Affected
Have made layoffs to staff. Practitioners in CA, AZ, OR & more don’t have dedicated reps at the company. Can expect customer service delays (unless ordering through Rupa). Offer many blood spot tests that can be taken at home in place of serum tests.
Drop shipping time
3-5 business days
Vibrant America & Vibrant Wellness
San Carlos, CA
PST
Partially Affected
Limited customer service hours - currently available between 6AM – 4PM PST. Offering COVID-19 antibody serum testing. Licensed practitioners can order through the Rupa Portal. Have made their entire laboratory catalog available via blood spot testing.
Drop shipping time
3-5 days
US Biotek
Seattle, WA
PST
Full Service
Offering free drop-shipping until the end of May 2020. You can order directly in your Rupa Portal.
Drop shipping time
3-5 days
SpectraCell
Houston, TX
CST
Full Service
Non-essential staff is working remote, and there may be service delays with customer experience.
Drop shipping time
2-3 days
Quicksilver Scientific
Louisville, CO
MST
Partially Affected
Backordered on test tubes.
Drop shipping time
2-3 weeks
Precision Analytical
McMinnville, OR
PST
Partially Affected
Have made layoffs to staff. No dedicated account reps or sales staff at the company. Can expect customer service delays (unless ordering through Rupa). Patients may freeze samples before mailing in if they are not able to get to a post office.
Drop shipping time
3-5 days
KBMO
Hopedale, MA
EST
Full Service
Offering COVID-19 IGG / IGM antibody serum testing. Test Price: $150. Mobile Phlebotomy: $100. Must be a licensed provider to order. Currently working on at home blood spot testing. Send us a message through the Rupa Portal if you’d like to order.
Drop shipping time
3-7 days
iGenex
Milpitas, CA
PST
Partially Affected
Limited customer service availability. Offering COVID-19 testing for patients.
Drop shipping time
7-10 days
Genova Diagnostics
Greensboro, NC
EST
Significantly Affected
Will be cutting down to a limited testing menu beginning April 10th
Drop shipping time
1-7 business days
Great Plains Laboratory
Lenexa, KS
CST
Partially Affected
Have made layoffs to staff - can expect delays (unless ordering through Rupa). Please be sure samples are now shipped between Monday and Wednesday only. Currently developing COVID-19 test, and is sending a free test kit with free mobile phlebotomy to any patient who has previously tested positive for COVID-19. Message us in the portal if you have a patient who has tested positive.
Drop shipping time
3-5 days
Doctor's Data
St. Charles, IL
CST
Full Service
Open and operational, and accepting all specimen samples.
Drop shipping time
2 business days
Diagnostic Solutions
Alpharetta, GA
EST
Full Service
Offering Viral RNA qPCR stool test for COVID-19. Can order through the Rupa Portal.
Drop shipping time
2-3 business days
Cyrex Labs
Phoenix, AZ
PST
Full Service
Recommends ordering Cyrex Array 14 during this time - an at home saliva collection.
Drop shipping time
3-5 days
BostonHeart Diagnostics
Framingham, MA
EST
Full Service
Performing antibody testing for COVID-19, but currently NOT available for practitioners to order. Distributing only to hospitals. Could potentially result in delays in getting other test results back from the lab.
Drop shipping time
1-7 days
Alletess
Rockland, MA
EST
Full Service
No COVID-19 related updates released yet.
Drop shipping time
2-8 business days

Phlebotomy

What if my patients require blood draws - is phlebotomy safe?

For everyone

Given the environment, we don't recommend that patients go to in-person labs to get their blood drawn. Mobile phlebotomy is still an option in certain states and areas, and we'll check in with these mobile phlebotomy companies before sending any information to your patients.

For areas in "shelter in place" mode

In areas that are in "shelter in place" mode, such as the Bay Area, mobile phlebotomy is also not an option until the government regulations are lifted. For the time being, we'll still be sending your patients their options for both mobile phlebotomy and in-person, but letting them know about the regulations, and advising them to hold off or schedule ahead to April 7th or later.

Rupa Labs

Can I still place orders through Rupa?

Yes! We are fully operational and are drop shipping to your patients from all labs. If you're looking to move your clinic virtual, check out our guide here.

If you are new to drop shipping test kits, we can help!  You can set up your practice and get started ordering labs with us in less than 5 minutes.

Feel free to schedule a call with us if you have any questions.

  • We’re only sending your patients options for mobile phlebotomy for the time being, and advising them to hold off on blood draws entirely if they live in areas that are "shelter in place"
  • We’re doing 1:1 onboarding calls for any practitioners hoping to join our platform as they’re transitioning to telehealth
  • We’re offering patients expanded support hours, now through 9pm.

Where can I look for support and resources?

We're compiling this list of resources for mental, spiritual and emotional health. Let us know if you have resources to add!


Have any questions?

Don't hesitate to reach out.