Video Tutorials

Learn more about the Rupa Lab Ordering Portal with these short video tutorials.

Use the Rupa Lab Ordering Portal

Watch a step-by-step guide of all the features in the Rupa Lab Ordering Portal.

Browse the Lab Test Catalog

A quick walkthrough of how to browse, filter, and search our lab test catalog.

Create a New Patient

Create an Order

Save a Draft

Send a Draft to a Patient

Edit an Order

Filter Orders on the Dashboard

Enter a Patient’s Consent Info on Their Behalf

Order Genova With Medicare

Use In-Office Kits - Patient Pay

Use In-Office Kits - Practitioner Pay

Download Results

Send Results to a Patient

Schedule a Clinical Consult

Patient Practitioners vs Signing Practitioners

Patient Order Instructions

Now when you place an order for your patient, your patient will receive an email with a link to step-by-step instructions on what to do next.

The Patient Experience

Have any questions?

Talk to a human. Always.

Send us an Email

Our customer service hours are 9am-5pm on weekdays. We do our best to respond to all inquiries within 24 hours.