We bring together ordering, support and payment for many specialty lab companies all under one roof:

How it Works

When your practitioner places the order

You'll get an email from us.

After you fill out your info

We give you access to your Patient Portal, with testing FAQs and instructions.

Within 24 hours of receiving your info

We notify you that your order has been shipped from the lab.

When results are in

We'll notify your practitioner and they will release results to you.

When your practitioner places the order

You'll get an email from us.

You have the option to pay using Credit, Debit, HSA, FSA, or a 3-Month Payment Plan.

Email

Patient's Payment Page

Email

Patient's Payment Page

Email

Patient's Payment Page

After you fill out your info

We give you access to your Patient Portal, with testing FAQs and instructions.

While your kits are in the mail, we'll send you information via email on how to prepare. These cheat sheets include key details like notes from your practitioner, timing, restrictions on food and supplements, how to collect your sample and mail your kit back to the lab.

Within 24 hours of receiving your info

We notify you that your order has been shipped.

Depending on where you live and which lab company your doctor ordered from, your kits will arrive in about 2-4 business days.

See shipping times per lab

Phlebotomy

We send you resources to help you understand your blood draw options.

✉️

We send you customized phlebotomy options near your location via e-mail.

📇

Your practitioner can also set their own preferred phlebotomist and have us send you there.

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You'll receive a kit that you need to bring to the blood draw.

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There’s usually an additional cost that is paid directly to the phlebotomist.

Sample Requisitions

We help you fill out your requisitions.

We send you sample requisition forms with step-by-step instructions.

See all our sample requisition forms

When results are in

We'll notify your practitioner.

Your practitioner will then send results to you via email and schedule a follow-up to review results together.

Email to Your Doctor

If you have questions along the way, we're here to guide you to the right resources.

You can access our resource library or securly chat with our patient support team. You will always be helped by a human!

Visit Patient Support Center

Patient Help Center

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