Rupa Health — For Patients

Think of us as an extension of your doctor’s team.

Your doctor submits your lab test order with us, and we support them with everything end-to-end, until your results are ready for review.

We bring together ordering, support and payment for many specialty lab companies all under one roof:

ZRT
Vibrant America & Vibrant Wellness
US BioTek
SpectraCell
Quicksilver Scientific
Precision Point Diagnostics
Precision Analytical
Labrix by Doctor's Data
IGeneX
Great Plains Laboratory
Genova Diagnostics
ELISA/ACT Biotechnologies
Doctor's Data
Diagnostic Solutions
Cyrex Labs
Boston Heart Diagnostics
Alletess
Access Medical Labs
AYUMETRIX
ZRT
Vibrant America & Vibrant Wellness
US BioTek
SpectraCell
Quicksilver Scientific
Precision Point Diagnostics
Precision Analytical
Labrix by Doctor's Data
IGeneX
Great Plains Laboratory
Genova Diagnostics
ELISA/ACT Biotechnologies
Doctor's Data
Diagnostic Solutions
Cyrex Labs
Boston Heart Diagnostics
Alletess
Access Medical Labs
AYUMETRIX
ZRT
Vibrant America & Vibrant Wellness
US BioTek
SpectraCell
Quicksilver Scientific
Precision Point Diagnostics
Precision Analytical
Labrix by Doctor's Data
IGeneX
Great Plains Laboratory
Genova Diagnostics
ELISA/ACT Biotechnologies
Doctor's Data
Diagnostic Solutions
Cyrex Labs
Boston Heart Diagnostics
Alletess
Access Medical Labs
AYUMETRIX

When your doctor places the order

You'll get an email from us.

You have the option to pay using Credit, Debit, HSA, FSA, or a 3-Month Payment Plan.

Email
Your Payment Page
Email
Your Requisition Information Page
Email

Within 24 hours of payment

We notify you that your order has been shipped.

Depending on where you live and which lab company your doctor ordered from, your kits will arrive in about 2-4 business days.

See shipping times per lab

2 days after the kits ship

We send you cheat sheets and instructions.

While your kits are in the mail, we'll send you information via email on how to prepare. These cheat sheets include key details like timing, restrictions on food and supplements, and how to collect your sample.

Email

Phlebotomy

We send you resources to help you understand your phlebotomy options.

📦
You'll receive a kit that you need to bring to the blood draw.
💵
There’s usually an additional cost that is paid directly to the phlebotomist.
📇
By default, we direct you to the lab company’s contracted phlebotomists. Most labs have options for in-person and mobile.
Contact phlebotomists by lab

Sample Requisitions

We help you fill out your requisitions.

We send you sample requisition forms with step-by-step instructions.

See all our sample requisition forms

2 weeks into the process

We check in to see how your sample collection is going.

We make sure you were able to submit your sample, or see if there’s any questions we can still answer.

Check in Form

When results are in

We'll notify your doctor.

Your doctor will reach out to schedule a follow-up to review results together.
We don't send results directly to you.

Email to Your Doctor

If you have questions along the way, we guide you to the right resources.

You can access our resource library or reach out to us at support@rupahealth.com.

For clinical questions, we recommend you contact the lab directly.

Visit Patient Support Center
Patient Help Center

Have any questions?

Talk to a human. Always.

Send us an Email
Our customer service hours are 9am-5pm PST. We respond to all inquiries within 1 business day.
Email