We bring together ordering, support and payment for many specialty lab companies all under one roof:

How it Works

When your practitioner places the order

You'll get an email from us.

Within 24 hours of payment

We notify you that your order has been shipped from the lab.

2 days after the kits ship

We send you personalized testing instructions.

2 weeks into the process

We check in with you to see how it's going.

When results are in

We'll notify your practitioner and they will release results to you.

When your practitioner places the order

You'll get an email from us.

You have the option to pay using Credit, Debit, HSA, FSA, or a 3-Month Payment Plan.

Email

Patient's Payment Page

Email

Patient's Payment Page

Email

Within 24 hours of payment

We notify you that your order has been shipped.

Depending on where you live and which lab company your doctor ordered from, your kits will arrive in about 2-4 business days.

See shipping times per lab

2 days after the kits ship

We send you cheat sheets and instructions.

While your kits are in the mail, we'll send you information via email on how to prepare. These cheat sheets include key details like notes from your practitioner, timing, restrictions on food and supplements, how to collect your sample and mail your kit back to the lab.

See a "live" example of our Patient Order Instructions

Patient Order Instructions Page

Cheat Sheet

See Full Cheat Sheet

Phlebotomy

We send you resources to help you understand your blood draw options.

✉️

We send you customized phlebotomy options near your location via e-mail.

📇

Your practitioner can also set their own preferred phlebotomist and have us send you there.

📦

You'll receive a kit that you need to bring to the blood draw.

💵

There’s usually an additional cost that is paid directly to the phlebotomist.

Sample Requisitions

We help you fill out your requisitions.

We send you sample requisition forms with step-by-step instructions.

See all our sample requisition forms

2 weeks into the process

We check in to see how your sample collection is going.

We make sure you were able to submit your sample, or see if there’s any questions we can still answer.

Check in Form

When results are in

We'll notify your practitioner.

Your practitioner will then send results to you via email and schedule a follow-up to review results together.

Email to Your Doctor

If you have questions along the way, we're here to guide you to the right resources.

You can access our resource library with FAQs or reach out to us at support@rupahealth.com. You will always be helped by a human!.

Visit Patient Support Center

Patient Help Center

Have any questions?