1) In Healthie, enable from the Settings page (Account Admins Only)

Navigate to Settings > Integrations and select Rupa Health

Click Connect Account and follow the on-screen prompts to enter your Rupa account credentials. You will only need to do this one time.

Note: if you have an Enterprise account with Rupa, please use the option "Sign in with Enterprise Account"

2) Enable from the Labs tab (Team Members with E-Rx Permissions)

To enable this integration, navigate to the Labs tab within your account.

If you do not see the Labs Page option, ensure that an account admin has given your user permissions to View and Order Labs. More information on user permissions can be found here.

For multi-provider teams, EACH provider will need to connect their Healthie account with their Rupa Health account. Every provider should have unique login credentials for Rupa.

Click the Connect Labs option on the Labs page.

Select Rupa from the options, and follow the on-screen prompts to enter your Rupa account credentials. You will only need to do this one time.

Note: if you have an Enterprise account with Rupa, please use the option "Sign in with Enterprise Account"

For multi-provider teams, EACH provider will need to connect their Healthie account with their Rupa Health account. Every provider should have unique login credentials for Rupa.

When you connect your Rupa account, you may be prompted to complete some additional steps including adding an e-Signature on file, and uploading your professional license (if you are new to Rupa). Please complete the on-screen prompts.

Watch this brief tutorial video to walk through the sync process.

Troubleshooting Tip:

If you are having issues completing the Healthie + Rupa sync, please ensure that you've enabled pop-ups within your web browser for secure.gethealthie.com.