How it Works

Order your recommended lab test(s)

From your course practitioner's checkout link.

Within 24 hours of payment

We notify you that your order has been shipped.

2 days after the kits ship

We send you testing instructions.

2 weeks into the process

We check in with you to see how it's going.

When results are in

You'll automatically receive your results

When you click on your course practitioner's link to testing

You'll checkout with us.

You have the option to pay using Credit, Debit, HSA, FSA, or a 3-Month Payment Plan.

Patient's Payment Page

Within 24 hours of payment

We notify you that your order has been shipped.

Depending on where you live and which lab company you ordered from, your kits will arrive in about 2-4 business days.

See shipping times per lab

2 days after the kits ship

We send you cheat sheets and instructions.

While your kits are in the mail, we'll send you information via email on how to prepare. These cheat sheets include key details like timing, restrictions on food and supplements, and how to collect your sample.

See a "live" example of our Patient Order Instructions

Patient Order Instructions Page

Cheat Sheet

See Full Cheat Sheet

Phlebotomy

We send you resources to help you understand your phlebotomy options.

✉️

We send you customized phlebotomy options based on your zip code in our instructions e-mail.

Your practitioner can also set their own preferred phlebotomist and have us send you there.

📦

You'll receive a kit that you need to bring to the blood draw.

💵

There’s usually an additional cost that is paid directly to the phlebotomist. Look for the average price in your instructions email.

Sample Requisitions

We help you fill out your requisitions.

We send you sample requisition forms with step-by-step instructions.

See all our sample requisition forms

2 weeks into the process

We check in to see how your sample collection is going.

We make sure you were able to submit your sample, or see if there’s any questions we can still answer.

Check in Form

When results are in

Our team will send you an email.

The secure link will take you directly to your results.

Email to Your Doctor

If you have questions along the way, we guide you to the right resources.

You can access our resource library or reach out to us at [email protected].

Visit Patient Support Center

Patient Help Center

Rupa Health — For Course Participants

We're here to make lab testing simple for you

We bring together ordering, support and payment for many specialty lab companies all under one roof:

How it Works

When you click on your course practitioner's link to testing

You'll checkout with us.

Within 24 hours of payment

We notify you that your order has been shipped.

2 days after the kits ship

We send you cheat sheets and instructions.

Phlebotomy

We send you resources to help you understand your phlebotomy options.

Sample Requisitions

We help you fill out your requisitions.

2 weeks into the process

We check in to see how your sample collection is going.

When results are in

Our team will send you an email.

If you have questions along the way, we guide you to the right resources.

Have any questions?