We introduce ourselves as an extension of your team, that is here to help with everything lab test-related. Patients get the wholesale price for all tests.
The Rupa team sends Sarah gentle reminders to pay her invoice, so the labs can be sent off.
Tests are drop-shipped directly to the patient to an address they choose. They arrive on average in 5-7 business days.
We make sure Sarah was able to submit her sample, or see if there’s any questions we can still answer.
You can see our interactions with your patient, and track their progress. Once results are in, you’ll be notified so you can reach out to them directly to schedule a follow-up.