The Rupa team sends Sarah gentle reminders to pay her invoice, so the labs can be sent off.
We'll send you a welcome email and an invoice. You'll need to fill out a quick consent form so we know where to send your lab kits. You can pay for your tests using an HSA or FSA card.
Depending on where you live and which lab company your doctor ordered from, your kits will arrive in about 2-4 business days.
While your kits are in the mail, we'll send you information how to prep. These cheat sheets include key details: like timing, restrictions on food and supplements, how to collect your sample and how to ship the kit back to the lab.
Your doctor will reach out to schedule a follow-up to review results together.
We're your hotline for any lab-testing related questions, such as: