The Rupa team sends Sarah gentle reminders to pay her invoice, so the labs can be sent off.
We'll send you a welcome email and an invoice. You can pay for your tests using an HSA or FSA card.
Depending on where you live and which lab company your doctor ordered from, your kits will arrive in about 2-4 business days.
While your kits are in the mail, we'll send you information via email on how to prepare.
These cheat sheets include key details like:
Your doctor will reach out to schedule a follow-up to review results together.
We're your hotline for any payment or logistics- related questions, such as:
For more clinical questions, you can reach out to the lab company directly. See how to do this here.