We’ve designed the Order Details page as a tool to reduce admin burden on your practice. No more fielding questions from patients about orders!
Patients now receive a link to a login page where they can
How does it work?
After you place an order and the patient completes payment, the patient receives an email with a link to their Order Details page. They can access that page by entering their last name and date of birth - no need to create an account! Once on the details page, they can view the status of their order, and download receipts, requisitions, superbills and results as the order progresses.
We’re excited to announce the launch of the Reference Guide!
It is designed to make it easier than ever to find the information you need about lab testing. With the Reference Guide, you can quickly and easily access lab tests, lab companies, health categories, bundles, lab test comparisons, live classes, bootcamps, magazine articles, and podcast episodes - all in one place!
Click the Learn About Labs tab in the sidebar to check it out!
We’re thrilled to bring this to you, and we can’t wait to hear what you think! Check it out today and let us know what you think!
In a busy clinic, we have learned that sometimes our practitioners want to designate someone else to manage their order related emails, updates and questions. Now, we have a way to do that!
Introducing Notification Settings: Practitioners can choose a new point of contact to receive their order-related updates.
Navigate to your Clinic Settings, where anyone within your clinic can update your preferences.
Whether you prefer all notifications to go to one email, or whether each practitioner has their own staff member, your settings are customizable. Both practitioners and staff have access to make these updates.
We know that summarizing your patient’s results and building a treatment plan can be time-consuming – that’s why we just launched our new Results Summary tool!
Results Summary allows you to pull key insights from your patient’s lab tests and share simplified, visual, and actionable plans directly from Rupa. 🤩
Once your client’s results are in, you can:
We're excited to announce the launch of LabShops – a new way for you to grow your business and improve access to testing for your clients! With LabShops, you can create a custom e-commerce page to make testing available to your practice's community or educational program participants.
Here are some of the features you'll have access to with LabShops:
This is just the beginning of what LabShops has to offer – we can't wait to see how you'll use it to scale your impact and improve access to testing for your clients.
Rupa is so excited to welcome DHA Laboratory as our latest lab partner.
DHA Laboratory focuses on the understanding and treatment of mental and emotional conditions. Their kryptopyrrole quantitative urine analysis and functional blood chemistry tests have been used to treat over 80,000 patients with a variety of conditions, including anxiety, depression, and neurodegenerative disease. They are on a mission to provide evidence-based laboratory testing to patients and practitioners everywhere.
On Rupa, we make lab ordering easy. It’s free to sign up, and takes no more than 60 seconds to place your first order. All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.
Get started here! Order DHA Laboratory on Rupa.
With the transition back to in-person visits, we recognize the need for in-office blood draws and for handing out kits.
Great news - you can now stock Access Medical Labs kits in your office for basic blood work through Rupa!
With this offering you can:
As a reminder - we offer in-office kits for these labs:
With Rupa Physician Services, your clients can get testing from 3000+ lab tests through a signing physician. You can recommend testing, be a part of your client's journey, and stay in the loop with all order updates & results via your Rupa portal.
Who is it for?
How does it work?
Physician Services is designed to add value to your client's health journey and help them live their healthiest lives. We're so excited to be able to offer your practice this service.
Ready? Apply here.
Rupa Health is on a mission to make lab testing more affordable and accessible. To help get there, we’ve made submitting claims to insurance that much easier for your patients.
We’re excited to announce that patients will now receive a pre-filled Superbill for every patient pay order!
While creating an order, you can select ICD-10 diagnosis code(s) that will then appear in the Superbill provided to your patient. This way your patient will no longer have to reach out to you to obtain these codes!
What will your patient see?
Once an order is fully paid, patients will be able to download an itemized receipt and corresponding Superbill. Patients will also always have access to a blank Superbill template and instructions to complete it.
A Superbill is an itemized receipt of services a patient can submit to insurance after payment and services have been performed. The Superbill provided to patients is intended for reference only. Nothing in this document is intended to serve as reimbursement advice, a guarantee of coverage, or a guarantee of payment for lab testing. Patients should refer to their applicable payer policies for more specific guidance; all coverage decisions are up to the insurance provider.
On Rupa, we provide our practitioners with access to 30+ unique lab companies! Lab ordering access is determined by each individual lab company according to your state and license. Now, you can easily view which labs you have access to directly within your Rupa portal. If you work in a clinic with multiple practitioners, you can also view the ordering access for each practitioner.
Even better, you can view the health categories and specialties each lab is best known for.
Take a look at your ordering access, and see which of our 30+ labs you can start ordering from today!
We are thrilled to announce that Commonwealth Diagnostics International, Inc. (CDI) is our newest lab partner on Rupa!
CDI is a CLIA-certified laboratory that helps providers identify and diagnose common sources of digestive distress and functional gastrointestinal ailments. CDI’s at-home breath test kits for SIBO, IMO, and carbohydrate malabsorption expedite treatment plans with precise and timely results from experienced lab staff. Their diagnostic products and solutions support meaningful GI health outcomes and are quick, easy to use, and safe for patients. Welcome, CDI!
On Rupa, it takes 2-3 clicks and no more than 60 seconds to place an order. And even better? All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.
Get started here! Order Commonwealth Diagnostics International on Rupa.