We're excited to announce the launch of LabShops – a new way for you to grow your business and improve access to testing for your clients! With LabShops, you can create a custom e-commerce page to make testing available to your practice's community or educational program participants.

Here are some of the features you'll have access to with LabShops:

• Access to over 3000 lab tests through a signing physician.
• Custom fees and get paid out – you can add your own custom fee to each test or bundle and get paid out via Stripe once results come in for each client.
• Monetize your content by offering testing to your course participants and increasing the value of your educational content.
• Branded and custom to you – you can include your own logo, description, and video on the LabShop so your clients know the testing is recommended by you!
• Sleek and modern experience for your clients – we handle the logistics of the tests, so you can focus on growing your business.

This is just the beginning of what LabShops has to offer – we can't wait to see how you'll use it to scale your impact and improve access to testing for your clients.

Get started with your own LabShop

We’ve heard from many of you that our lab test catalog is the easiest place to search, filter and select testing for your patients. Now, we’ve taken that one step further - as of today, you can start orders right in the catalog! 🚀 (Bonus Points: we also now show you shipping & turnaround times for each test right on the “more details” card!)

At Rupa, we started out offering drop-shipped kits for all labs. As of today, you can now use Rupa for your In-Office Kits from 6 of our labs - meaning you can hand a kit to a patient in person, and we’ll still handle the payment, instructions, and follow-ups, specimen issues, and results! 🎉

As we’ve grown, we’ve worked to support many of you who are operating partially in-person, or will eventually be fully in-person again. Our goal at Rupa is to support you whether in-person or virtual, for the long-term!

We also know that some kits are better when handed over in person -- i.e. for drawing blood samples on the spot, getting timing right with hormone panels, etc. ‍

We now offer In-Office kits for:

• DUTCH
• Diagnostic Solutions
• Alletess
• Spectracell
• US Biotek
• BostonHeart

Learn more about using In-Office Kits.

This has been a long desired feature to minimize the questions you’re getting from your patients! Many patients reach out to check on the status of their tests. Now, patients will get an email from Rupa when samples arrive at the lab. This email will also share the estimated turnaround time. Scheduling a follow-up is now one less item on your plate!

Note: we are only able to share sample information for labs that have this information available - some of our partner labs don’t, unfortunately! :(

Patients sometimes have to hold off on completing a test - because of test preparation, timing, financial reasons, etc. They can now pause an order, and get automatically reminded by Rupa when it’s time to complete the test. If your patient decides to pause their order, we will let you know in the patient’s Order Events in your dashboard.

We know this has been a practitioner favorite and highly requested lab for a while. We’re so excited to now be partnering with Precision Point to bring you their suite of lab testing. Precision Point is known for Allergy, Sensitivity, and Intestinal Permeability testing. Learn about Precision Point's areas of expertise here.

While you’ve always been able to order add-on tests with Rupa, we now make this easier than ever. When adding a test to your cart, you’ll see the add-ons available right in the ordering panel. You’ll also be able to see add-ons when you click the i (info) on each lab test in the ordering page.

ELISA/ACT Biotechnologies is known for their lymphocyte response assay for detecting delayed hypersensitivities. We've heard from many of you how useful their testing is and are excited to have them on board Rupa! You'll see ELISA/ACT in your catalog and ordering portal when you login. Read more about ELISA/ACT here.

When you’re placing practitioner-pay orders, you no longer have to wait for your patient to enter their shipping information and consent. You can use this box right by the order to bypass this step and speed up your patient's order.

See how it works in action:

As of today, you’ll be able to see the estimated date for completed results for Genova, DUTCH, Vibrant, and Great Plains Labs, to help you schedule follow-up appointments with patients ahead of time!

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Not all of our labs currently calculate these dates, but we're working hard with them to get this for you. For these other labs, you can check our Shipping and Turnaround Times per Lab.

You can now send results to patients with one click directly from your Rupa portal. Your patient will receive a secure link to access their results. No more back-and-forth - it's a win-win-win! 😁