‍With Rupa Health joining Fullscript, we’re building one unified platform to power the future of whole person care. Soon, you’ll be able to manage lab testing, recommend clinically effective supplements, and keep patients on plan — all in Fullscript.

We’re combining the best of both platforms to create a simple, integrated experience that supports your practice and makes this transition as smooth as possible.

Fully committed to a seamless transition:

• 💪We’ll do the heavy lifting: All your vital Rupa account data – order history, client list, favorites, custom panels, bundles, preferred phlebotomists, and text snippets – will be transferred when you initiate the move.
• ✅ Only when the time is right: Your practice will only be asked to move once the lab companies, features and integrations you use on Rupa are available on Fullscript. 
• 🫱 Support every step of the way. You’ll receive a toolkit with all of the resources needed to prepare your practice for the move. Our world-class Customer Support Team is ready to answer any questions and help ensure a smooth transition — including phone support for patients.

Familiar experience, with a few perks:

• 💰 Competitive pricing. Access cash-pay blood labs with the same low provider pricing as ordering direct from specialty labs. All labs you rely on will be the same price, or lower on Fullscript.
• 📦 Lower service fee of 3% and only on the price of specialty kits.
• 🩸 Greater blood lab coverage with Quest Diagnostics, Access Medical Labs, and Access Labcorp Draws.
• 🔗 Smoother integrations offer instant lab ordering, faster shipments, and a frictionless patient experience.
• 🧪 One platform for you and your patients to manage lab testing and supplement planning.
• 💡 Clear, clinical insights. Lab interpretations for blood panels on Fullscript highlight optimal ranges, flag trends over time, and come with editable summaries—so providers can act quickly and explain results with ease.

We’ve heard from many of you that our lab test catalog is the easiest place to search, filter and select testing for your patients. Now, we’ve taken that one step further - as of today, you can start orders right in the catalog! 🚀 (Bonus Points: we also now show you shipping & turnaround times for each test right on the “more details” card!)

At Rupa, we started out offering drop-shipped kits for all labs. As of today, you can now use Rupa for your In-Office Kits from 6 of our labs - meaning you can hand a kit to a patient in person, and we’ll still handle the payment, instructions, and follow-ups, specimen issues, and results! 🎉

As we’ve grown, we’ve worked to support many of you who are operating partially in-person, or will eventually be fully in-person again. Our goal at Rupa is to support you whether in-person or virtual, for the long-term!

We also know that some kits are better when handed over in person -- i.e. for drawing blood samples on the spot, getting timing right with hormone panels, etc. ‍

We now offer In-Office kits for:

• DUTCH
• Diagnostic Solutions
• Alletess
• Spectracell
• US Biotek
• BostonHeart

Learn more about using In-Office Kits.

This has been a long desired feature to minimize the questions you’re getting from your patients! Many patients reach out to check on the status of their tests. Now, patients will get an email from Rupa when samples arrive at the lab. This email will also share the estimated turnaround time. Scheduling a follow-up is now one less item on your plate!

Note: we are only able to share sample information for labs that have this information available - some of our partner labs don’t, unfortunately! :(

Patients sometimes have to hold off on completing a test - because of test preparation, timing, financial reasons, etc. They can now pause an order, and get automatically reminded by Rupa when it’s time to complete the test. If your patient decides to pause their order, we will let you know in the patient’s Order Events in your dashboard.

We know this has been a practitioner favorite and highly requested lab for a while. We’re so excited to now be partnering with Precision Point to bring you their suite of lab testing. Precision Point is known for Allergy, Sensitivity, and Intestinal Permeability testing. Learn about Precision Point's areas of expertise here.

While you’ve always been able to order add-on tests with Rupa, we now make this easier than ever. When adding a test to your cart, you’ll see the add-ons available right in the ordering panel. You’ll also be able to see add-ons when you click the i (info) on each lab test in the ordering page.

ELISA/ACT Biotechnologies is known for their lymphocyte response assay for detecting delayed hypersensitivities. We've heard from many of you how useful their testing is and are excited to have them on board Rupa! You'll see ELISA/ACT in your catalog and ordering portal when you login. Read more about ELISA/ACT here.

When you’re placing practitioner-pay orders, you no longer have to wait for your patient to enter their shipping information and consent. You can use this box right by the order to bypass this step and speed up your patient's order.

See how it works in action:

As of today, you’ll be able to see the estimated date for completed results for Genova, DUTCH, Vibrant, and Great Plains Labs, to help you schedule follow-up appointments with patients ahead of time!

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Not all of our labs currently calculate these dates, but we're working hard with them to get this for you. For these other labs, you can check our Shipping and Turnaround Times per Lab.

You can now send results to patients with one click directly from your Rupa portal. Your patient will receive a secure link to access their results. No more back-and-forth - it's a win-win-win! 😁