Lab Portal Updates ⚡️

We’re constantly improving Rupa. Here are our latest updates.

Notification Settings
February 21, 2023

In a busy clinic, we have learned that sometimes our practitioners want to designate someone else to manage their order related emails, updates and questions. Now, we have a way to do that! 

Introducing Notification Settings: Practitioners can choose a new point of contact to receive their order-related updates.

Navigate to your Clinic Settings, where anyone within your clinic can update your preferences.

Whether you prefer all notifications to go to one email, or whether each practitioner has their own staff member, your settings are customizable. Both practitioners and staff have access to make these updates.

More Recent Updates

Lab Test Comparisons
July 20, 2022

To help you choose the best test for your patients, we’ve built lab test comparisons!

Select any lab tests to compare up to 18 key characteristics between them. Discover your new favorite tests by comparing things like:  

  • Pricing & any additional fees
  • Sample Type
  • Methods used for processing
  • Sample Report
  • Shipping time & carrier
  • Sample collection prep time
  • Consult Availability
  • Certifications
  • Biomarkers

And many more!

You also have the ability to copy & share a link to your comparisons to anyone inside or outside of Rupa!

Check out these example comparisons, and be sure to let us know what you think!

Include your own fees in lab orders on Rupa! (Think: Lab interpretation, follow-up visit, phlebotomy fees, and more!)
July 19, 2022

Here at Rupa, our goal is to streamline your clinic’s workflow so you can focus on what matters: patient care. We’ve launched a new feature that will allow you to streamline your billing process.

You can now add your own fee directly to lab orders through Rupa! You can include things like your interpretation fee, follow-up appointment, phlebotomy fee or more, and Rupa will pay you out.

Step 1: Connect your Stripe account & set your default name and amount (you'll be able to edit this per order!)

Step 2: Your patient pays Rupa for the testing + your fee all at once. You’re paid out once your patient’s results are in!

Turn this on in settings today!

See a breakdown of your ordered tests from the Dashboard
July 8, 2022

Now, you can see a breakdown of your ordered tests within the order, right from your patient dashboard! Without needing to click through pages, quickly:

  • View Sample Statuses
  • Schedule Consults
  • Download Results
  • And more!

To view all patient orders and Order Events, simply click Order Details.

Stay tuned for more improvements coming soon!

Now on Rupa: Realtime Laboratories
June 23, 2022

Rupa is welcoming RealTime Laboratories as our latest lab partner! 

RealTime Laboratories is a CLIA-certified and CAP-accredited lab specializing in mold and mycotoxin testing. Their flagship profile, the Total Mycotoxin Panel, provides a comprehensive analysis of 16 of the most common and toxic mycotoxins produced by indoor mold components. 

On Rupa, we make lab ordering easy. It's free to sign up, and takes no more than 60 seconds to place your first order. All of your results, from all of your lab companies, appear in one place. We’ll also handle all of your patient & lab logistics, issues, and questions.

Get started here! Order RealTime Laboratories on Rupa.

Resend patient invoice reminders, instructions, and lab test kits!
June 15, 2022

Missed an email from us? Dog ate the lab test kit? Sometimes we need to resend things, we get it!

We want you to know how and when we're communicating with your patients, at all times. We also want you to have control to resend information or lab test kits, when needed.

Introducing Order Events on Rupa!

We updated your Order Details View to include detailed Order Events so you can better track the progress of your orders.

Now, you can view the exact date when an order is paid for, a kit is shipped, instructions are sent, and results are in.

You can also 

  • Resend patient invoices 
  • Resend lab testing instructions 
  • Resend a new lab test kit

At Rupa, we’re here to empower you in your practice. That means creating a patient experience that works best for you and your clients. Let us know what you'd like to see next! 

Start Ordering on Rupa today

Gemelli Biotech is Rupa's newest lab!
June 9, 2022

Gemelli Biotech is now on Rupa as our latest lab partner! 

Gemelli Biotech’s trio-smart test is the only breath test that measures hydrogen sulfide, hydrogen, and methane. The trio-smart uses a proprietary sealed breath collection system for more accurate sample collection and has a more precise gas measurement device, significantly reducing the risk of false positives and false negatives.

Gemelli Biotech partners closely with the Medically Associated Science and Technology (MAST) program at Cedars-Sinai in Los Angeles. 

Welcome, Gemelli Biotech! 

On Rupa, it takes 2-3 clicks and no more than 60 seconds to place an order. And even better? All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.

Get started here! Order Gemelli Biotech on Rupa.

Rupa University
May 18, 2022

Our mission is to bring together some of the absolute best industry experts to build affordable effective education that is completely centered around lab testing.

Within the last year we have had more 20,000 practitioners attend over 30 free live classes taught by experts like Dr. Dicken Weatherby, Dr. Pamela Smith, Dr. Dan Kalish, and SO MANY other incredibly talented doctors.

Now, we are also introducing online bootcamps. Bootcamps are paid 6 week programs that dive deep into a specific test, they are a combination of recorded lectures and weekly live classes.

Explore Rupa University

Practice Better EHR Results Connection
April 29, 2022

Practice Better is a complete nutrition practice management EHR for wellness professionals as well as a client management tool to save you time & money. It is through those shared values that we are excited to announce that we are partnering with another amazing EHR - PracticeBetter! For tests ordered through Rupa, your patient results will automatically come into your Practice Better account.

How the Practice better × Rupa integration works:

  • You’ll place the lab orders in the Rupa portal as usual
  • The Rupa portal will update with patient statuses (sample arrived at lab, results ETA, etc)
  • All results will arrive directly in the Labs tab of your patient’s chart in Practice Better. You'll still receive them in Rupa as well.

Get set up and learn more!

New Lab on Rupa: dnalife®
April 28, 2022

We are so excited to announce that dnalife®, an industry leader in nutrigenomic and pharmacogenomic testing, is our newest lab partner on Rupa!

dnalife® offers 12 different genetic panels covering a wide range of health markers for overall wellness, weight management, chronic disease risk, and cognitive and mental well-being. Their reports provide actionable insights that empower patients to take more responsibility for their health.

Welcome dnalife®!

On Rupa, it takes 2-3 clicks and no more than 60 seconds to place an order. And even better? All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.

Get started here! Order dnalife® on Rupa.

New Lab on Rupa: Immunosciences
April 15, 2022

We are so excited to announce that Immunosciences, an experienced lab in immunology and autoimmunity, is our latest lab partner on Rupa! 

Immunosciences' Autoimmune Profile-Comprehensive can help in the early detection and identification of autoimmune disorders through the measurement of predictive antibodies, some of which can appear in the body up to years before the active onset of the disease. This gives practitioners a window of opportunity to ameliorate, halt or even prevent the development of an autoimmune disorder that could mean years, or even a lifetime, of suffering.

Warmest welcome to Immunosciences on Rupa!

On Rupa, It takes 2-3 clicks and no more than 60 seconds to place on order. And even better? All your results, from all your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions. 

Get started here! Order Immunosciences on Rupa.

We love hearing from you!

If you have any feedback, feature requests, or ideas for how we can improve, please let us know. The best way for us to learn is directly from our users. 💛

Shoot us an email