Lab Portal Updates ⚡️

We’re constantly improving Rupa.

Reference Guide
March 2, 2023

We’re excited to announce the launch of the Reference Guide!

It is designed to make it easier than ever to find the information you need about lab testing. With the Reference Guide, you can quickly and easily access lab tests, lab companies, health categories, bundles, lab test comparisons, live classes, bootcamps, magazine articles, and podcast episodes - all in one place!

Click the Learn About Labs tab in the sidebar to check it out!

We’re thrilled to bring this to you, and we can’t wait to hear what you think! Check it out today and let us know what you think!

More Recent Updates

Easily stock and re-order lab supplies for your clinic through Rupa!
July 20, 2023

Do you see patients in person and want to hand out lab kits, or draw for phlebotomy, during an appointment?

You can now order the in-office lab supplies you need, like extra tubes & tourniquets from Access Medical, or Dutch Complete Kits right within Rupa. Plus, you can track orders & view order history, too! 🎉

Before using a kit on a patient, simply activate your kit by placing the order on Rupa and selecting “In Office” delivery method at check-out. Super easy! 🤩

You can currently order the lab supplies from Access, DUTCH, Diagnostic Solutions, Boston Heart, US Biotek & Alletess. Best part? We’re working on adding new labs ASAP!

Order In-Office Lab Supplies

Transaction Reports - Download your Order & Billing history with Rupa
April 28, 2023

We've just launched Transaction Reports, a way for clinics to download their Order and Billing history with Rupa. Now, you can customize a date range and download a history of your patient orders, billing information, custom fee payouts, and lab test order history.

Navigate to your Billing & Custom Fees tab in settings: 

  • Select from pre-set date ranges like your previous month or entire year
  • Download your report directly from Rupa

Download Transaction Report

Introducing Food Plans - Powered by Rupa AI
April 26, 2023

We are excited to launch Food Plans — a magical way to automatically generate personalized food plans for your patients in under 60 seconds.

After learning how many of you spend hours and hours customizing food plans for your patients, we realized we could help. Food Plans utilizes a HIPAA-compliant version of AI to power the instant generation of the plan (it’s so magical - you gotta try it out! 🦄). You’ll still have full control to edit it so the plan is perfect for your patient.

Imagine creating plans for these cases in under 60 seconds:

  • Gluten-free, dairy-free, allergic to coconut, kosher, and needs 2 meals for intermittent fasting 16:8
  • SIBO protocol, 3 meals a day with snacks in between that are easy to travel with and don’t need refrigeration
  • Plant based diet, seasonal summer foods, loves mediterranean food, simple to cook

Create a Food Plan

Notification Settings
February 21, 2023

In a busy clinic, we have learned that sometimes our practitioners want to designate someone else to manage their order related emails, updates and questions. Now, we have a way to do that! 

Introducing Notification Settings: Practitioners can choose a new point of contact to receive their order-related updates.

Navigate to your Clinic Settings, where anyone within your clinic can update your preferences.

Whether you prefer all notifications to go to one email, or whether each practitioner has their own staff member, your settings are customizable. Both practitioners and staff have access to make these updates.

Create visual, simplified, entirely customizable Results Summaries for your patients
February 8, 2023

We know that summarizing your patient’s results and building a treatment plan can be time-consuming – that’s why we just launched our new Results Summary tool! 

Results Summary allows you to pull key insights from your patient’s lab tests and share simplified, visual, and actionable plans directly from Rupa. 🤩

Once your client’s results are in, you can:

  • Highlight relevant biomarkers with visualizations
  • Customize your reference ranges and biomarker analysis, optimizing for personalized outcomes
  • Add treatment plan tasks such as supplements, lifestyle, and nutrition recommendations
  • Document your patient’s symptoms, tying them directly to data-backed results 
Introducing LabShops
February 2, 2023

We're excited to announce the launch of LabShops – a new way for you to grow your business and improve access to testing for your clients! With LabShops, you can create a custom e-commerce page to make testing available to your practice's community or educational program participants.

Here are some of the features you'll have access to with LabShops:

  • Access to over 3000 lab tests through a signing physician.
  • Custom fees and get paid out – you can add your own custom fee to each test or bundle and get paid out via Stripe once results come in for each client.
  • Monetize your content by offering testing to your course participants and increasing the value of your educational content.
  • Branded and custom to you – you can include your own logo, description, and video on the LabShop so your clients know the testing is recommended by you!
  • Sleek and modern experience for your clients – we handle the logistics of the tests, so you can focus on growing your business.

This is just the beginning of what LabShops has to offer – we can't wait to see how you'll use it to scale your impact and improve access to testing for your clients.

Get started with your own LabShop

Now on Rupa: DHA Laboratory
November 16, 2022

Rupa is so excited to welcome DHA Laboratory as our latest lab partner. 

DHA Laboratory focuses on the understanding and treatment of mental and emotional conditions. Their kryptopyrrole quantitative urine analysis and functional blood chemistry tests have been used to treat over 80,000 patients with a variety of conditions, including anxiety, depression, and neurodegenerative disease. They are on a mission to provide evidence-based laboratory testing to patients and practitioners everywhere.

On Rupa, we make lab ordering easy. It’s free to sign up, and takes no more than 60 seconds to place your first order. All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.

Get started here! Order DHA Laboratory on Rupa.

In-Office Kits for Access Medical Labs
November 14, 2022

Introducing In-office Kits for Access Medical Labs

With the transition back to in-person visits, we recognize the need for in-office blood draws and for handing out kits.

Great news - you can now stock Access Medical Labs kits in your office for basic blood work through Rupa! 

With this offering you can:

  • Bulk order kits and supplies from Access straight through Rupa
  • Generate instant requisitions to complete blood draws on the spot
  • Ship the sample to Access via UPS on the same day!

As a reminder - we offer in-office kits for these labs:

  • Access (New!)
  • BostonHeart
  • Alletess
  • Diagnostic Solutions
  • Precision Analytical
  • US Biotek
Order Details Page for Patients
November 11, 2022

Introducing our Order Details page for patients

We’ve designed the Order Details page as a tool to reduce admin burden on your practice. No more fielding questions from patients about orders!

Patients now receive a link to a login page where they can

  • View the status of their order
  • Download receipts and superbills
  • View their results (after you release them)

How does it work?

After you place an order and the patient completes payment, the patient receives an email with a link to their Order Details page. They can access that page by entering their last name and date of birth - no need to create an account! Once on the details page, they can view the status of their order, and download receipts, requisitions, superbills and results as the order progresses.

Physician Services
October 27, 2022

Introducing Rupa Physician Services

With Rupa Physician Services, your clients can get testing from 3000+ lab tests through a signing physician. You can recommend testing, be a part of your client's journey, and stay in the loop with all order updates & results via your Rupa portal.

Who is it for?

How does it work?

  • There is a 1-time Application Process to add Physician Services to your Rupa account
  • Applications are reviewed on a rolling basis 
  • You can choose to use Physician Services each time you start an order. You can always defer to your own existing order access.

Physician Services is designed to add value to your client's health journey and help them live their healthiest lives. We're so excited to be able to offer your practice this service.

Ready? Add Physician Services to your account.

We love hearing from you!

If you have any feedback, feature requests, or ideas for how we can improve, please let us know. The best way for us to learn is directly from our users. 💛

Shoot us an email